Q 1. What is Ejari?
Ejari is an initiative of RERA aimed at regulating the Rental Market of Dubai. It is a novel system that will enable Law No. 26 of 2007 to become effective. It is designed to manage the relationship between concerned parties, namely the landlords and tenants in Dubai.
Q 2. Is Ejari registration mandatory?
Yes Ejari registration is mandatory under the Law No. 26 of 2007 and following amendments of Dubai law.
All contracts should be registered with Ejari to ensure that the Dubai rental market becomes one of the most transparent in the world and ensure peace of mind for both tenants and landlords alike.
Registering your tenancy contract in Dubai is now mandatory for:
New/renewal of residence visas
Obtaining a commercial license
Employing domestic staff
Acquiring a liquor license
Q 3. Is your credit card safe when you make the online payment.
We provide a PayPal gateway to pay Ejari registration fees.
PayPal encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
When your information reaches the PayPal site, it resides on a server that is heavily guarded physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Q 4. Do you need to create pay pal account to pay for our service?
No you don’t. You can easily check out as a guest and just provide your credit card details.
Q 5. What type of contracts requires Ejari registration?
All tenancy contracts including residential, commercial, freehold and non-freehold properties have to be registered with Ejari.
Q 6. Who should register with Ejari?
Tenants or landlords should register the tenancy contract upon signing the agreement.
However, generally the tenant applies for Ejari registration and bare the associated cost.
Q 7. What are the benefits of Ejari registration?
The innovative Ejari registration process gives a guarantee of legal rights to all people involved with a tenancy contract. The aim is to ensure all these rights are acknowledged, upheld, and put in place by all Government departments. It creates complete clarity between the landlord and tenant and incorporates all aspects of the rental agreement within the legal structure.
Q 8.Can you register your tenancy contract online?
Yes you can.
Our highly knowledgeable team will complete all the necessary paperwork, submit the documentation and complete the registration for you.
Q 9.What you will receive as a result of tenancy contract registration?
The Original Ejari Certificate and Stamped Ejari Certificate will be sent to you by email.
Q 10. What is an Ejari certificate?
The Ejari Certificate is an official file generated by the Ejari online system and acts as proof of tenancy contract attestation.
Q 11. When will your certificate be delivered to you?
The Ejari certificate will be sent to your email normally within 4 hours, and no longer than24 hours, after receiving your application and payment.
If any document is missing, is not a clear copy or is incomplete then the registration process may be delayed until we get the complete set of required files.
We register your contracts directly with the Land Department to guarantee the smoothest, fastest process.Therefore our service is available from Sunday to Thursday in accordance with Government working hours (from 9 am till 5 pm).
Q 12. Do you need to register with Ejari each time when you renew your tenancy contract?
Yes, but Ejari.ME is offering 50% off your next registration fee if you register with us now.
Q 13. What documents are required?
Passport and visa copy of the tenant
Emirates ID copy of the tenant
Scan of the Tenancy Contract
Scan of the most recent DEWA bill or connection receipt
Tittle deed or Affection plan copy ( or plot/land number)
Trade license copy (only commercial properties)
Q 14. How do you submit documents?
Please send them to firstname.lastname@example.org.
Q 15. Are your documents safe with us?
Your documents are 100% secure with us
Ejari.ME encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.
We don’t disclose your documents with any third party and we use it only for Ejari registration purposes.
Q 16. Do you have to be present in the country to register your contract with Ejari?
No, you don’t.
We will complete the Ejari registration on your behalf, and you will receive original Ejari certificate by email within 24 hours.
Q 17. What is the cost of Ejari registration?
Ejari.ME fees AED 340
Land Department fees AED 170
Typing fees AED 40
TOTAL COST AED 550
We offer 50 % off our service fees for your renewal/ next Ejari registration if you register your tenancy contract today.
Q 18. Are the fees refundable?
Fees are fully refundable in the eventuality that it is not possible to register the contract
Q 19. What is included in our service fees?
- Document verification
- Support through entire process of registration
- Representation at RERA offices
- Obtaining confirmation of the completed application
- Completing RERA forms on client’s behalf
- Provision of original Ejari certificate and second copy of stamped certificate.
- Revisions or updates of certain details in Ejari system
Q 20. Can you access Ejari system and register the contract by yourself?
You need to register for an Ejari account first. Only landlords, landlord representatives, property management companies and its employees can apply for Ejari account.
A 1-day training course at RERA is mandatory, after you receive the certificate you need to visit the Land Department to complete the Ejari registration.
Q 21. Do we provide ejari termination service?
Yes we do.
Q 22. What documents are required?
Documents required for ejari cancellation :
- Passport copy of the previous tenant/emirates ID
- Previous ejari certificate
- Previous tenancy contract
- Final DEWA bill
- Landlord’s emirates ID
- NOC letter from the landlord ( sample available upon request)
Q 23 How much time takes the process of approving cancellation by the land department?